Privacy Policy

Introduction

Welcome to https://property-management-collingwood-ontario.alertwave.net! We, Property Management Collingwood Ontario (referred to as “we,” “us,” or “the Company”), are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, handling, and processing of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at https://property-management-collingwood-ontario.alertwave.net.
Any mobile applications or software we develop and make available for download.
Online services offered through our platform.
Interactions between our users and our digital assets, whether via web browsing, app usage, email communication, or other means.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links or integrations on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

You use our applications and services as an authorized user, granting us access to specific information for the purpose of providing our services.
You visit our websites linked to this policy, allowing us to track your interaction with our online content.
We communicate with you through various channels such as email, telephone, or text messages (SMS) for administrative, marketing, or service-related purposes.

Personal Data Collection

We collect a variety of personal data to enhance and personalize your experience with us, as well as to improve our services. The types of information we gather include:

Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
Financial Information: We may collect financial records or banking information for processing payments and managing financial transactions.
Purchase Information: Details about products or services you buy from us, such as order numbers, items purchased, quantities, and dates of purchase.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, including IP addresses, device IDs, and advertising IDs.
Location Data: Your geographic location data, which we may collect to provide location-based services or tailor content to your region.
Feedback: Any comments, suggestions, or reviews you provide to help us improve our products and services.
Social Media Information: If you choose to connect your social media accounts with our services, we may access your public profile information from these platforms.
Product Information: Data about the products or services you interact with on our platform, including preferences, browsing history, and product recommendations.

We acquire this data through direct user input, interactions with our systems, and automated technologies, such as cookies and similar tracking tools. Additionally, third-party service providers may share personal data with us, although they are bound by their own privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We utilize cookies for various purposes:

Strictly Necessary: These cookies enable core functionalities of our platform, such as allowing you to log in and access secure areas.
Preferences: They remember your preferences and settings, ensuring a personalized experience during subsequent visits.
Analytics: Analytics cookies help us understand how users interact with our site, providing insights for improvement and optimization.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purposes for which it was collected. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information about how and why we process it.
Rectification: If your personal data is inaccurate or incomplete, you have the right to ask for its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You may limit the processing of your data for specific purposes.
Portability: You have the right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to the processing of your data for certain purposes, including direct marketing or profiling.
Non-Discrimination: You are protected from discrimination based on your exercise of rights related to your personal data.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about your privacy rights and protections.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Email: [email protected]
Mail: Privacy Team, Property Management Collingwood Ontario, [Address]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection and privacy.